My Profile | Network In Action
  • Basic Information

  • Company
    CL James Consulting, LLC
  • Phone
  • Mobile phone
  • Email
  • What is your "why"? Why do you do what you do?
    I love to see outstanding experiences in business. My goal it so help business owners deliver amazing customer experiences within their business which will drive repeat business and brand loyalty.
  • About me
    I have been working in a fortune 100 company for 25 years, helping other large companies define their target audience, deliver outstanding experiences and compete based on those experiences. I am a self proclaimed "Data Junkie" so looking and the data, the metrics and the insights helps me to deliver a "right sized" "right timed" customer solution.
  • Profession
    Technology by trade
  • Title
    Chief Customer Officer
  • Hobbies and interest
    Reading, traveling and spending time with family
  • Website
  • Contact Information

  • City / Town
    Chandler, AZ
  • Describe your perfect referral
    New businesses or a business with a lack of customer experience strategy
  • State
  • Zip
  • Country
    United States
  • Facebook Business Page URL
  • Education

  • College / University
    Pierce College
  • Qualifying Questions: What are three questions we can ask clients to help pave the way for a referral? List them here.
    1) have your identified your target audience?
    2) do you have a defined customer experience strategy?
    3) how to you reward your clients for repeat business?
  • Describe How You Would Like To Be Introduced Via Email
    Cheryl is a customer experience expert that can help you to elevate your business and create brand loyalty.