Describe How You Would Like To Be Introduced Via Email
I’d love to introduce you to Dina with Blue Heron Process Solutions. She specializes in helping small businesses document their processes, build workflows, and implement smart systems to reduce chaos and increase efficiency. If you’ve ever felt like your business could run smoother—or like you're the only one who knows how things get done—she’s the one to talk to.
Dina’s approach is practical, warm, and easy to work with. I think you’ll get a lot out of a quick conversation with her.
What is your "why"? Why do you do what you do?
believe small businesses thrive when they run with clarity and structure. I’ve seen firsthand how disorganized workflows, missing SOPs, and poor systems can create daily chaos. My "why" is helping businesses reclaim their time, empower their teams, and grow with confidence—by turning scattered processes into streamlined operations.
Qualifying Questions: What are three questions we can ask clients to help pave the way for a referral? List them here.
Are your daily operations documented in a way someone else could step in and run them?
Do you find yourself answering the same questions repeatedly to your team or new hires?
Are you currently using a task or project management tool—and if so, is it actually helping you stay organized?
Unique Selling Proposition
I help small businesses simplify and systemize their operations through clear, practical process documentation and workflow design. Unlike consultants who only hand you theory, I build real-world solutions—like SOPs, task management setups, and visual process maps—tailored to your team and tools. My goal is to make your business run smoother even when you're not there.
About me
I graduated with an Accounting Degree from the University of Houston in 2001 and have built a well-rounded career as a Bookkeeper, Staff Accountant, Payroll Specialist, Process Coordinator, and Task Manager. Over the years, I discovered that my real passion lies in bringing structure to chaos—helping small businesses organize their operations, document their processes, and build workflows that actually work.
Now, as a Process Consultant, I combine my financial background with systems thinking to help companies get out of the weeds and into growth mode. I specialize in creating SOPs, process maps, and custom workflows that give teams clarity, consistency, and time back in their day.
I grew up in Sugar Land and am now happily rooted in Fulshear. I have one adult son in college and another teen son at home.
In my spare time I enjoy taking my dog for walks, reading, gardening, and enjoying my time with my 17 year old. My favorite hobby is traveling, even if I don't get to do it enough.