Basic Information
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Company
Restoration 1 of NW Cobb -
Phone
(770) 525-5755 -
Email
rossiel.harris@restoration1.com -
Mobile phone
6786811522 -
Website
https://restoration1.com/nw-cobb -
Describe How You Would Like To Be Introduced Via Email
I’d love to introduce you to **Restoration 1 of NW Cobb**. They help homeowners and businesses with water, fire, smoke, and mold damage, along with carpet, rug, and upholstery cleaning.
What makes them different is their customer journey. They focus on **communication and transparency from start to finish**, so customers know what’s happening, what comes next, and what their options are. No surprises and no leaving customers wondering.
They also believe in building strong local relationships, supporting other businesses, and connecting their customers with trusted partners when they need additional services.
Rossiel Harris
Owner, Restoration 1 of NW Cobb
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What is your "why"? Why do you do what you do?
Our why is simple: **we want people to feel supported when something goes wrong.**
Property damage can be stressful and confusing. We believe customers deserve more than someone who just shows up and does the work. They deserve clear communication, honest answers, and transparency from beginning to end.
That’s why we built our customer journey around keeping people informed, giving them options, and helping them understand what comes next.
At **Restoration 1 of NW Cobb**, we’re not just restoring a property. We’re helping people get back to normal and making sure they don’t have to figure it all out alone.
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Qualifying Questions: What are three questions we can ask clients to help pave the way for a referral? List them here.
Have you noticed any water stains, musty smells, mold, or moisture around your home or business, especially in the attic or crawlspace?
Have you had any leaks, plumbing problems, roof issues, or overflowing gutters that may have caused water to get into the property?
If you had water, fire, smoke, or mold damage that needed to be filed as an insurance claim, would you know who to call to help you through the process?
When was the last time you had your carpet, area rugs, or furniture professionally cleaned? -
Unique Selling Proposition
**Restoration 1 of NW Cobb does more than restore your property. We help you understand what’s happening and what comes next.**
From water, fire, smoke, and mold damage to carpet, rug, and upholstery cleaning, we focus on **communication and transparency from start to finish**. Our customer journey keeps you informed, explains your options, and helps take the confusion out of the process.
**Clear communication. Real options. Helping you get back to normal.**
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About me
I’m Rossiel Harris, owner of **Restoration 1 of NW Cobb**. I’ve spent double-digit years in the insurance world and am licensed in **Property & Casualty and Life Insurance**. I also hold an **Entrepreneurship Certificate**.
My experience in insurance gives me a different perspective in the restoration business. I understand both sides of the process and how important communication, transparency, and knowing your options can be.
I’m passionate about helping people grow and become the best version of themselves. Whether it’s my team, another business owner, a customer, or someone in my network, I enjoy connecting people, sharing what I’ve learned, and helping others succeed.
For me, business has always been about more than making a sale. It’s about **helping people, building relationships, and making a difference in the community.**
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Profession
Restoration Business Owner & Entrepreneur | Licensed Property & Casualty and Life Insurance Professional -
Title
CEO, Restoration 1 of NW Cobb | Director Consultant, BNI -
Hobbies and interest
I enjoy networking, meeting new people, helping others grow, and connecting people who can help each other. I’m passionate about entrepreneurship, leadership, mentoring, and learning new ways to grow both personally and professionally.
Outside of business, I enjoy spending time with family and friends, traveling, trying new restaurants, and being involved in the local community.
Contact Information
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City / Town
Hiram -
State
GEORGIA -
Zip
30141 -
Country
Georgia -
Special offers to the group
We offer a Maintenance Partner Plan designed to help homeowners stay ahead of problems instead of waiting for something to go wrong. Members get savings on services like carpet, rug, and upholstery cleaning, along with access to discounts from our trusted local partners. It also gives us opportunities to spot concerns like water damage, moisture, or mold before they turn into a bigger problem. For this group, we’d love to offer a special Maintenance Partner Plan opportunity so you can experience our services, save money, and have a trusted restoration company already in your corner when you need us. -
Facebook Business Page URL
https://www.facebook.com/restoration1nwcobb/ -
LinkedIn Profile
www.linkedin.com/in/rossielharris
Education
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College / University
Keller University MBA