Learning what to tackle first in your business with Tammy OlsonThis video will help you understand where to start when deciding what needs to be fixed first...
For years I’ve been told that I can simplify the complex and bring order to chaos. I love it when I see my clients relax, knowing that they’ve got somebody else in their corner who is supporting their vision.
About me
With decades of experience in corporate roles, I launched my own consultancy business to bring my professional skills in process and systems, customer management and service delivery, change management, and project management to support small business owners.
I love to work with energized, positive, creative business owners to help them organize and operationalize their vision. A whiteboard is my best friend.
Camping (more like glamping...no tents for this girl), grooming my semi-retired horse, walking with my awesome little dog, Finn and fostering/volunteering with Safe Hands Rescue https://safehandsrescue.org/
And coffee. :) I like to drink coffee.
Visionary small business owner with under 20 employees who is running up one of these three conditions:
1. At a point of change/growth and needs to either implement new or integrate existing platforms and/or hire staff.
2. Experiencing customer service challenges, bad reviews, poor customer retention.
3. Waking up in the middle of the night worrying because many things are falling through the cracks.
Qualifying Questions: What are three questions we can ask clients to help pave the way for a referral? List them here.
1. Do you have customer service issues?
2. Are things falling through the cracks? Do you have documented processes?
3. Would you like to get more done in less time?