Basic Information
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Company
Rapid Response Plumbing -
What is your "why"? Why do you do what you do?
About four years ago, I got my first real taste of the plumbing industry, and frankly, I was surprised. I noticed many companies seemed stuck in an outdated "blue-collar" mentality, often overlooking the importance of the customer experience. For me, that just didn't sit right. I believe our customers deserve to feel confident and comfortable about who they're letting into their homes.
That's why at Rapid Response Plumbing, we're committed to being a professional service provider that puts the customer first, every time. We want you to feel good about the person who knocks on your door, knowing they're there to help solve your problem with skill and respect.
You see, many plumbing companies might have one or two good plumbers, and then a whole team of folks you wouldn't necessarily trust in your house. We take a different approach. We're incredibly selective about who joins our team. We focus on hiring plumbers who are not only highly skilled and competent but also possess high character and integrity. Our goal is to ensure you receive the best possible outcome, delivered with a smile and genuine care.
We believe in raising the bar for plumbing services, one customer at a time.
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Unique Selling Proposition
Plumbing Problems Solved—The First Time, Every Time!"
We focus on precision and high-quality work that guarantees a long-term solution and eliminates repeat plumbing issues. -
About me
Very passionate about the role that "Culture" plays within an organization. So much in fact that I believe culture is the invisible leader inside any company. It has more influence than any other factor relative to employee engagement and the customer experience. And ultimately, how your customers see your brand. -
Title
Co-Owner / CFO -
Hobbies and interest
I am extremely blessed to have an awesome family! My wife and I have been married for 25 years, and 2 of our 3 kids are working, with one still in college, attending the University of Florida. When I am not working, I am either on the lake, golfing, or spending time with my beautiful wife! -
Website
https://rapidresponse.pro/
Contact Information
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City / Town
Lawrenceville -
State
Georgia -
Zip
30046 -
Country
United States -
Special offers to the group
15% of invoice -
Google Business Review URL
https://nia.bz/4eQSfr4 -
Facebook Business Page URL
https://www.facebook.com/RapidResponsePlumbingGA/ -
LinkedIn Profile
https://www.linkedin.com/in/jayhassell/
Education
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College / University
MBA & MHRM - Keller Graduate School of Management and Undergrad at Southern Illinois University -
Graduation Year
2013